Privacy Policy

Overview

Foundry Media ("Foundry Media," "we," "us," or "our") operates the website at foundrymedia.org and provides Meta advertising services for home service companies. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, submit a form, or communicate with us.

By using our website or submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Information We Collect

Information You Provide Directly

When you fill out a form on our website, book a strategy call, or contact us, we may collect:

• Full name
• Email address
• Phone number (mobile and/or landline)
• Business name and type
• Service area (city and state)
• Business size and revenue information
• Marketing goals and challenges
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and general location data
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL (the page that sent you to our site)
• Cookie and tracking pixel data (see Cookies & Tracking)

How We Use Your Information

We use the information we collect to:

• Schedule and conduct strategy calls
• Provide our advertising and marketing services
• Communicate with you about your account and our services
• Send you marketing communications, including SMS/text messages and emails (with your consent)
• Respond to your inquiries and provide customer support
• Improve our website, services, and marketing materials
• Comply with legal obligations
• Prevent fraud and protect the security of our platform

SMS Communications

SMS Opt-In

Your consent to receive SMS messages is obtained when you:

• Submit a strategy call booking form on our website
• Provide your phone number through any contact form on foundrymedia.org
• Verbally consent during a phone call with a Foundry Media representative

We do not send unsolicited text messages. All SMS communications are sent only to individuals who have provided express written or verbal consent.

Supported Carriers

SMS services are available on most major US carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, and regional carriers. Carrier support may vary. We are not responsible for delays caused by your wireless carrier.

TCPA Compliance

Our SMS practices comply with the Telephone Consumer Protection Act (TCPA) and the regulations of the Cellular Telecommunications Industry Association (CTIA). We maintain records of all consents obtained for SMS communications and honor all opt-out requests promptly.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party companies that help us operate our business, including:

• GoHighLevel (GHL) — CRM, SMS, and email communication platform
• Meta Platforms (Facebook/Instagram) — Advertising platform for campaign management
• Google Analytics — Website analytics
• Calendly / GHL Calendar — Appointment scheduling
• Payment processors and billing tools

These providers are contractually obligated to use your information only as needed to provide services to us and in accordance with applicable law.

Legal Requirements

We may disclose your information if required by law, subpoena, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, or prevent fraud.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice on our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

SMS consent records and opt-out records are retained for a minimum of 4 years in compliance with TCPA requirements.

If you would like to request deletion of your personal data, please contact us at [email protected].

Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve your experience and analyze how visitors use our site. These may include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant ads and track the effectiveness of our campaigns (e.g., Meta Pixel)

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website. Our website uses the Meta Pixel to track conversions and build audiences for advertising purposes in accordance with Meta's Data Policy.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out of SMS: Reply STOP to any text message or contact us directly
• Opt-out of email marketing: Click "Unsubscribe" in any email or contact us
• Data portability: Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond to all requests within 30 days.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information as defined under the CCPA.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encrypted data transmission (SSL/TLS), access controls, and secure data storage.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Children's Privacy

Our services are intended for business owners and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or SMS. Your continued use of our website or services after any update constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: Foundry Media
• Email: [email protected]
• Phone: (626) 602-1489
• Website: foundrymedia.org

For SMS opt-out requests, reply STOP to any message from us, or email us with your phone number and we will remove you immediately.